Shipping policy

LUMERA PERFECT

Shipping Policy

Lumera Perfect is committed to providing a reliable and transparent shipping experience. The information below outlines our shipping timelines, costs, and delivery procedures.

1. Shipping Coverage

We currently ship to customers within the United States.

2. Order Processing

Order Cut-Off Time
Orders placed before 5:00 PM (EST), Monday through Friday, will begin processing the same business day. Orders placed after this time will be processed on the next business day.

Handling Time
Orders are typically processed within 1–2 business days (Monday–Friday) before shipment.

Once processed, your order will be released to one of our approved shipping carriers.

3. Delivery Timeframes

Transit Time: 6–8 business days (Monday–Friday)
Estimated Total Delivery Time: 7–10 business days

Delivery estimates are calculated from the date of shipment, not the date of order placement. Please note that unexpected carrier delays, weather conditions, or peak shipping periods may occasionally extend delivery times.

4. Shipping Carriers

We partner with reputable national carriers to ensure secure and timely delivery:

  • USPS

  • UPS

  • FedEx

Carrier selection is determined at our discretion based on destination and logistics efficiency.

5. Shipping Costs

Free Standard Shipping
Lumera Perfect offers free standard shipping on all orders within the United States. No minimum purchase is required.

6. Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number. You may use this number to monitor your shipment’s progress.

If you do not receive tracking information within the stated handling time, please contact us.

7. Delivery Issues

If your package is delayed, lost, or arrives damaged, please contact our customer support team promptly. We will work directly with the carrier to assist in resolving the issue.

8. Contact Information

Store: Lumera Perfect

Address: 6704 Rocky Ridge Rd, Hillsborough, NC 27278

Email: info@lumeraperfect.com

Phone: +1 252 400 8377

Customer Service Hours
Monday – Friday
9:00 AM – 5:00 PM EST

Lumera Perfect aims to respond to all inquiries within 1–2 business days.